How should I choose an agency for in-home companion services?
Choose an agency that will provide all the services you need for your parent or loved one. It is important to gather all the information necessary to make the most informed decision. Ask the coordinator all questions regarding the companion assigned to your family member.
Here are important questions that you need to ask your agency before getting in-home companion services of any kind:
Is your agency licensed by the state?
Yes, our agency is licensed by the state of Florida. We accept private pay and Long Term Insurance.
What services do you provide?
We are an all-inclusive companion agency that offers a variety of private pay options: companion care, homemakers, personal shopping, personal response system and Geriatric Management.
How quickly can services begin?
Services can begin promptly with 24hrs of initial consultation.
Why should I choose your agency?
It is important for you to know how agencies operate and what’s most beneficial about selecting that agency. Infinity Companion Care has experience and we strive everyday to have the most compassionate, skilled, trained, and thoughtful team of professional companions and homemakers. Trust in the licensed, bonded, insured and proven success of Infinity Companion Care. We pride ourselves in developing an individualized plan of assistance by a multidisciplinary team of professionals to help with the simple to the most complex situations.
Are your employees insured and bonded?
All of our employees are insured and bonded through our agency. We also conduct a thorough background check on each to ensure that they are trustworthy to be in your home. This includes a drug screening and office of inspector general checks.
Is there consistency among caregivers?
Yes. We always strive towards familiarity and consistency. However, we have an excellent back up system that guarantees coverage in the event of an emergency or illness of your caregiver.
Do you conduct personality matches to ensure that caregivers will be a good fit for my mother/dad?
In an effort to try to match the right companiom with our clients, on admission we ask about client preferences/likes/dislikes. Our Director of Personal Care knows each of her companionss well, so she is able to determine who is best suited for a particular case. This highly trained R.N. also supervises all of our companions who are out in the field.
Can my loved one be taken care of safely at home?
Often patients, who are hospitalized, develop complications, such as infections. When someone is care for at home, the risk of infection is much lower. Home companions services provides one-on-one attention and observation, and allows the patient and family to have more involvement in the care of their loved one.
What is the role of family members in Home companion Care?
This is the time of year that we think about the importance of family in our lives. Family members can have a piece of mind knowing that there is an extra pair of eyes watching their loved ones. Open and frequent communication is most important for us.